We’re Here for You & Your Ferret

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FAQs

Have a quick question?
Check our FAQs for a quick answer

Email us

nibbunStore@gmail.com

Call us

WhatsApp: +34 641 794 144
9:00 AM – 21:00 PM (Spain Time)

Frequently Asked Questions

Have questions? We’re here to help

How long does shipping usually take?

Our orders are delivered in 10–20 business days, depending on the destination country.

Do you ship worldwide?

Yes! We currently ship to 9 countries: USA, UK, Australia, Germany, France, Italy, Spain, Canada, and Mexico.

Is shipping free?

We offer free shipping on all orders over €45 🌍.

Can I return or exchange a product if I’m not satisfied?

Of course. You can request a return or exchange within 7 days of receiving your order.

Are the products really safe for ferrets?

Yes ✅. All our items are carefully selected, tested, and adapted for ferrets’ comfort and safety.